Refund & Return Policy

Three Things Pty Ltd (“3thingz”) offers a 100% no questions asked money-back guarantee to all individuals that purchase single copies of either -
•   The eBook & Mp3 Music Download (WWR IIMF)
•   The Hardback Book & Music CD (WWR IIMF / WWR CITS)

For organizations involved in the funeral industry, refunds and returns for wholesale items are limited to the following conditions –
•   Damage of goods in transit or delivery
•   3thingz is notified of request to exchange/refund less that 15 days after delivery
•   Proof of purchase must be provided Three Things Pty Ltd and its affiliates recognise that your privacy is very important to you. Providing your personal information is an act of trust that we take that very seriously. Three Things Pty Ltd will not sell, trade, give or rent any information obtained from you to a third party.

Privacy Policy

We acknowledge that we will collect and store information about you as part of offering services on the Website. In this regard, we will act ethically and as evidence of this commitment, we will take reasonable steps to comply with the following principles in relation to the information you give to us about you.

1. Collection
   Three Things collects the personal data that you volunteer on registering for www.3thingz.com on our website, or through other forms, or by email. This information will only be collected by lawful and fair means. 
2. Use and disclosure
   3thingz.com requires you to provide certain information about yourself in order to provide services to you. We will not rent, sell or exchange information about you to third parties (other than related parties) except where you consent, or except where you would expect the information to be disclosed, or except where we have indicated we may disclose; or except where we are legally obliged to disclose such information.
3. Data quality
   3thingz.com will take reasonable steps to ensure that information we have about you is accurate, complete and up to date when we collect and use it.
4. Data security
   3thingz.com will take reasonable steps to ensure that the personal information we hold about you is kept secure at all times. Our website has policies, rules and measures in place to protect the visitor's personal data from:
   1. Unauthorised access;
   2. Improper use;
   3. Alteration;
   4. Unlawful or accidental destruction; and
   5. Accidental loss.
5. Anonymity
   You can access our web site home page and browse the public area of the 3thingz.com and WhenWeRemember.com Website without disclosing personal information. Three Things Pty Ltd will, wherever it is lawful and practicable, give you the option of not identifying yourself to us except where it is necessary to use our Website services.
6. Transfer of Data
   3thingz.com will take reasonable steps to ensure that if any information you give us about you will remain subject to the protection given by our Privacy Statement or another statute or binding scheme which is substantially similar to this Privacy Statement.
7. Sensitive information
   3thingz.com will not collect information that is considered highly personal or highly sensitive about you. For example, information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation or in relation to your health will not be collected by us.
8. Contact Details

10. Coverage and Complaints
    Our Privacy Statement covers Three Things Pty Ltd ACN 120 839 705 and the 3thingz.com Website. If you would like to make a complaint on the basis that you feel your privacy has been breached because we have failed to comply with this Privacy Statement, you should contact us using one of the methods listed above.